CSS LivePOS® Cloud Computing POS Solutions

Modern Real time point-of-sale

Point-of-sale systems are being referred to as the solution which store owners use to process sales transaction faster and easier. With the evolution of modern POS systems, it not only process sales transactions, it can also be an effective tool to be used for your business. Modern POS system can also track previous transactions, quick inventory updates, accept different modes of payments and can serve as a marketing tool also to boost your sales.

(Source: livepos.com)

How to create “Rapport” with your Customers

The secret of a successful business relationship is to make your customer trust you. The more they trust you, the more comfortable they will be about working with you.
When you have that subconscious understanding or having an atmosphere of understanding between two or more individuals you can have “rapport”; dictionary.com tells the meaning as a relation or connection especially a harmonious or sympathetic relationship.

One of the benefits of rapport is that it allows you to communicate much more quickly at an unconscious level. This happens because when people feel comfortable, there are less doubts and questions from the conscious mind.

To have rapport, you need to create a situation where your audience (whether it’s one person or a large group) will see you as being like them in some way and so will find it easier to develop an atmosphere of trust.

It is easier for them to trust you if they feel you are like them in some way. This also means there is more chance they will like you. Clearly, if they like you and trust you, they are more likely to do business with you.

Here are some ways in which you can create rapport quickly:
Talk on their level
By knowing what kind of words or phrases your customer is using and using that to our advantage, you can make your customers create a certain understanding.

Look out for their mannerisms
By discreetly analyzing their posture, gestures and movement and integrating them in your behavior, your customer could say to themselves that you are like them.
Match their own style of speaking
They would feel comfortable if you would take on the same pace with them; if possible try to speak using articles like, “actually”, “anyhow”, you know”, etc.

Know if both of you are on the same page.
There are some kinds of people who are detail oriented and there persons who only sees the big picture. You should use the right kind of presentation of the product to the right kind of person, if you would use a shorthanded explanation to a big-picture person he/she would just yawn.
Find a common or shared experience.
What if your customer came from your hometown or you studied on the same university or you have the same kind of interest? It is much easier to create a rapport if both of you have the same

This process will work out if you are true to yourself and personality. Pretension is a no-no and will build mistrust between you and your customers. Here’s a tip, if your conversation with your customer is not going somewhere, you should increase your rapport.

(Source: livepos.com)

Finding something in Common with your Customers

You need to build trust, long before the customer commits to the product. The more we have in common with someone, the easier it is to develop a selling relationship. This is a relationship where it’s base is on trust; but the question is how do you do it?
You must find something in common with your customer; somehow a bond or trust will be formed from a shared interest or mutual acquaintance. A shared experience added within a conversation big or small but meaningful could produce positive feelings in a prospect, customer or client.
To build trust quickly in a sales transaction, all you need to do is ask a series of “open-ended, personal questions.” One of the easiest ways to build rapport and trust is to get a customer chatting about something that he loves to talk about himself!
It is true that people buy from people like themselves, but, finding something in common with a keen decision-maker just takes too long in today’s fast paced selling environment and is often too difficult to uncover to build the trusting relationship that actually produces sales success.
You could just ask what I said earlier, a series of questions that are open-ended, personal but straightforward questions, these could just peel of their “walls” one by one, but provided that the time and situation is favorable; a two-minute talk in a fast-paced environment is not enough to get the confidence that you would want.
People are far more interested in themselves than in you, your organization or what you are selling. But, when a customer opens up something personal about herself/himself, that’s when a strong and trusting relationship is formed. Always remember, “People buy from people they trust!”
In your conversations, give questions and really listen. Listening builds trust between you and your customer. If you mostly talk during your sales presentation or sales transaction, you are talking too much! Customers do not care about your company, your marketing strategy or even about you, they only care about the product and themselves. Always remember, closing a sale is a process not a technique, so don’t rush it.

(Source: livepos.com)

Specialty Retailers

Specialty retailers often have more than one store location, and the more locations they have, the harder it is for them to manage their businesses. Well-that was before the cloud point-of-sale solutions. With POS systems taking advantage of the cloud, specialty retailers are now able to juggle multiple locations from wherever they are as long as they have internet and browser. This may include a desktop at their house, a laptop or a mobile internet phone while they are a mall or coffee shop. Personal Online Dashboards are being used by owners to monitor the status of their stores and from there they can quickly see live updates and make quick decisions. Visit us at www.LivePOS.com

(Source: livepos.com)

Real Time Cloud Point of Sale

With Cloud POS solutions, there is no need to worry about losing your data due to a corrupted pc, software virus, misplaced paper reports or even catastrophic events. Modern point of sale systems uses the cloud to transmit your data to high speed servers to be stored in a secured back up location. Because of this, your store’s data are available whenever and wherever you want it. You just have to log in to your personal online dashboard and view real-time updated reports of your business! Visit us at www.LivePOS.com

(Source: livepos.com)